Last Updated: June 1, 2025
Please read these Terms of Service ("Terms") carefully before using the website PenniesCustCloth.com (the "Website") or any services provided by Pennie's Sculptured Designs ("we," "us," or "our").
By accessing or using our Website and services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website or services.
Pennie's Sculptured Designs offers custom clothing design, alterations, and accessories creation services as described on our Website. Our services include but are not limited to:
Initial consultations may be scheduled through our Website, by phone, or by email. We offer both in-person and virtual consultations.
All prices provided on our Website are estimates and may vary based on the specific requirements of your project. We will provide a detailed quote following your consultation.
Quotes are valid for 30 days from the date of issuance. Prices are subject to change if project specifications are modified after the initial quote is provided.
For custom orders, we require a 50% non-refundable deposit to begin work. The remaining balance is due upon completion of the project before delivery or pickup.
For larger projects, we may structure payments differently, which will be specified in your order agreement.
We accept payments via credit card, debit card, and bank transfer. All payments are processed securely through our payment processors.
If you need to cancel an order after work has begun, the following policies apply:
Delivery timelines will be provided in your order agreement and depend on the complexity of your project, current workload, and material availability.
For local clients, completed items are available for pickup at our studio.
For clients outside the Los Lunas/Albuquerque area, we offer shipping services at an additional cost. Shipping costs will be included in your final invoice.
We are not responsible for delays due to shipping carriers or customs processing for international shipments.
Custom garments typically require one or more fittings to ensure proper fit. The number of fittings needed will depend on the complexity of the garment and will be discussed during your consultation.
For remote clients, we provide guidance for self-measurement and may conduct virtual fittings.
Minor adjustments are included in the price of custom garments. Significant design changes requested after work has begun may incur additional charges.
All designs, patterns, and creative work produced by Pennie's Sculptured Designs remain our intellectual property unless explicitly stated otherwise in writing.
We may photograph completed projects for our portfolio, website, and social media. If you prefer that your custom items not be photographed or shared, please inform us at the time of ordering.
You may need to create an account to access certain features of our Website. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
When using our Website, you agree not to:
If you submit any content to our Website (such as reviews, comments, or photos), you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, display, and reproduce that content in connection with our services and Website.
To the maximum extent permitted by law, Pennie's Sculptured Designs shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
These Terms shall be governed by and construed in accordance with the laws of the State of New Mexico, without regard to its conflict of law provisions.
Any dispute arising from or relating to these Terms or your use of our Website or services shall be subject to the exclusive jurisdiction of the state and federal courts located in New Mexico.
We reserve the right to modify these Terms at any time. We will provide notice of any material changes by posting the updated Terms on this page and updating the "Last Updated" date at the top.
Your continued use of our Website and services after any changes to these Terms constitutes your acceptance of the revised Terms.
If you have any questions about these Terms, please contact us: